PRIVACY AND COOKIES POLICY
PERSONALLY IDENTIFIABLE INFORMATION WE COLLECT
Stateprep LLC collects and uses certain Personally Identifiable Information, as defined below, that you provide voluntarily when using this Site. “Personally Identifiable Information” includes information that can identify you as a specific individual, such as your name or address. “Personally Identifiable Information” does not include anonymized, aggregate or statistical information. Specifically, Personally Identifiable Information Stateprep LLC may collect from you when you are ordering products, or requesting information or services from us may include, but is not limited to, your name, address, email address, job title, or other information we deem necessary to process your request for the products, information, or services. If you are purchasing products, we may additionally collect debit/credit card information and ship-to and bill-to information related to your purchase of the products.
We may request feedback from you in the form of surveys, questionnaires, or comment forms relating to your product preferences and your satisfaction with the products you have purchased. These requests may include demographic information (e.g., age, gender, and interests), to help us better serve you. This information will only be used for our internal and research purposes and not for purposes of future marketing activities unless otherwise explicitly stated.
Further, if you access other interactive tools or functions on this Site we may collect other types of Personally Identifiable Information from you.
AGGREGATION OF NON-PERSON-SPECIFIC DATA
We may statistically aggregate in non-person-specific form information collected to improve this Site, our quality controls, operations management, security processes, future marketing and promotional efforts, and our overall product and service offerings in an attempt to better understand our customers’ interests and preferences. In some cases we may transfer this information to third parties. By using this Site, you give your consent to this non-person-specific data aggregation and the use and transmission of this aggregated statistical data as outlined above.
We may use your email address to send you email newsletters or other communications about the products and services available. You may opt out of receiving the newsletters or other communications at any time by either modifying your preferences in the “My Account” section on this Site (please note that due to email production schedules you may receive emails that are already in production), or by following the opt-out instructions provided in the email correspondence.
SHARING OR TRANSFERRING OF PERSONALLY IDENTIFIABLE INFORMATION
Except as otherwise provided herein, Personally Identifiable Information we receive from you will only be used for the purposes for which you provided it. Your Personally Identifiable Information will not be sold or provided to third parties without your permission.
INFORMATION ACCESS AND CORRECTIONS
To access and correct Personally Identifiable Information that you have submitted to us under this Policy, you may either sign into the “My Account” section of this Site and remove or modify your shipping address, billing addresses & payment information (please note that we maintain information about an individual sales transaction in order to service that transaction and for record keeping) or you may contact us. To protect your privacy and security, we will take reasonable steps to verify your identity before granting access or making alterations.
RESOLUTION OF CONCERNS
If you have questions or concerns about this Policy or how we handle Personally Identifiable Information, please contact us at, firstname.lastname@example.org .
INFORMATION FROM CHILDREN
We recognize the importance of protecting privacy where children are involved. We are committed to protecting children’s privacy and we comply fully with the Children’s Online Privacy Protection Act (COPPA). We do not knowingly collect Personally Identifiable Information from children under the age of 16. If a child under the age of 16 has provided us with Personally Identifiable Information, we ask that a parent or guardian contact us at, email@example.com . If you are under 18, please be sure to read this Policy with your parent(s) or legal guardian(s) and ask questions about things you do not understand. Those that are under the age of 18 may only purchase products from our online stores with the permission of their parent(s) or legal guardian(s).
INFORMATION RECEIVED FROM INTERNET SERVICE PROVIDERS THROUGH THIS WEBSITE
This Site receives information that is automatically generated by a user’s internet service provider (ISP). This information may include the IP address (a number automatically assigned to a computer by the ISP), the associated URLs, domain types, the browser type used to access this Site, the country, state and telephone area code, the location of the ISP’s servers, the pages of this Site that the user views, any search terms entered on this Site, the user’s website address and email address. This information may be collected for system administration purposes, to gather broad demographic information, and to monitor the level of activity on this Site. Stateprep.com does not link IP addresses to Personally Identifiable Information; however, we reserve the right to link IP addresses and other information supplied by the ISP to Personally Identifiable Information in order to protect the integrity of our system and for security purposes.
Stateprep, LLC strives to provide you with choices with regard to our use of your Personally Identifiable Information. For example, although we may occasionally use your Personally Identifiable Information to contact you regarding our products, information, or services of Stateprep, LLC we think might be of interest to you, we will provide you with instructions on how to opt out of receiving further communications of this nature by email should you so choose.
Cookies. Cookies are small text files that a web server places on your computer or mobile device. Cookies contain information that can later be read by the web server that originally placed the cookie on your computer or mobile device.
Here is a list of main types of cookies we use, and what we use them for.
3rd Part Cookies and Social Networks. If you click on a hyperlink from this Site to any third party websites (e.g. if you ‘share’ content from Stateprep LLC website with friends or colleagues through social networks), you may be sent cookies from these third party websites. Third party websites will have their own privacy and cookie policies which we cannot control. Please check the third-party websites for more information about their cookies and how to manage them.
How to manage cookies. If cookies aren’t enabled on your computer, it will mean that your browsing or shopping experience on our website will be limited. Some active content and online shopping baskets, for example, may not work correctly.
To turn cookies on or off for all websites via your web browser, you can follow the instructions provided by the UK Information Commission Office at http://www.ico.gov.uk/for_the_public/topic_specifi....
LINKS TO OTHER SITES
This Site may contain links to other websites on the Internet that are owned and operated by third parties, or by an affiliate. Stateprep LLC does not control the privacy policies or practices of these websites. You should review the privacy policies of the third party offering the website before providing any Personally Identifiable Information to these websites. Stateprep LLC is not responsible for the content or practices of any linked third party website and such third party websites are provided solely for the convenience and information to our visitors.
The security of your Personally Identifiable Information is important to us. We follow generally accepted industry standards to protect the Personally Identifiable Information we receive from unauthorized access and use. When you enter sensitive information (such as credit card numbers or social security numbers) on your product or service order forms, we encrypt that information using secure socket layer technology (SSL). We safeguard your credit card information in our internal systems through the use of credit card industry standard protections. However, no method of transmission over the Internet, or method of electronic storage is 100% secure. Therefore, while we strive to use commercially reasonable means to protect your Personally Identifiable Information we cannot guarantee that your Personally Identifiable Information will never be disclosed in a manner inconsistent with the Policy (for example, as a result of unauthorized acts by third parties that violate applicable laws).
Stateprep LLC’s online study materials and products are protected by the copyright laws of the United States. Unauthorized use of these materials, or portions of these materials, in any form whatsoever, is strictly prohibited.
Stateprep LLC’s online study materials and products are to be used solely for your own personal use and benefit. Unauthorized reproduction or commercial resale is prohibited.
Stateprep LLC’s online study materials and products are designed to improve your understanding of insurance concepts and help in memorizing the limits and numbers associated with all of the various policies and state statutes. Exam questions are not the actual state questions, but are based on the most current exam content outlines and materials being used to formulate these questions. While online practice exam questions and materials are an extremely useful tool for exam passing success, they are not a substitute for the mandatory educational requirements that must be fulfilled prior to sitting for a state exam.
You understand that online access to Stateprep LLC’s products is a limited license to use the content only during the time of the subscription purchased. The subscription is non-transferable and is to be used only by you. You will not share the username or user id and password with anyone, even if that person has their own subscription access. Any sharing of usernames or user ids and passwords is a violation of these Terms and will result in immediate suspension of your privileges to any online products at Stateprep.com without a refund.
Our online insurance exam preps are web based and work on all platforms.
There are no refunds on any of the online access subscriptions or our bookstore study materials. All sales are FINAL, no exceptions!
Stateprep LLC reserves the right to update, revise, modify, and supplement this Policy and any disclosures and disclaimers at any time without notice by posting an updated Policy. We encourage you to review this Policy periodically for any changes or updates. At the end of this Policy we indicate the date of the latest update to the Policy. Your continued use of this Site following any of the changes to this Policy signifies your acceptance of these changes.
HOW TO CONTACT US
If you have any questions or concerns about this Policy, please contact us at, firstname.lastname@example.org .
Effective Date: January 1, 2017